How do we do with our customers to sign an agreement?
First of all, the customer through the network search to find our company, and then by phone,
email, or other instant messaging, etc., for mutual understanding between the simple to understand,
including customer demand, we can provide the services, as well as the situation of the enterprise
customer and so on .
Second, customers interested in more in-depth understanding of our intentions, such as giving
them the relevant import and export procedures to make the cost of pricing, we will promptly according
to customer requirements, and make the appropriate quotation sent to customers and explain our advantage.
Let customers know that we have done is really honest, fair and reasonable service concept. If customers are
not satisfied or have been selected to other, we will no doubt wish and let the customers valuable suggestions
to help us improve and enhance.
Furthermore, if a customer satisfied with our offer, willing to cooperate with us, we had some details of
the discussions with customers face to face, frank, realistic consultation with clients to resolve problems
encountered in co-operation and agreement in the clearly set out the obligations and rights between the
two countries.
Finally, when a good agreement signed with the customer, we will promptly arrange for staff time to
completethe required tasks to ensure a smooth customer's goods to the port, unloading, or packing; who
encounter problems, would be timely and customer communication and to mobilize the fastest person in
charge of all relevant aspects, and properly solve the problem.
